Temporary shortages
When a medicine is temporarily unavailable through your usual channels, we explore other sources within our network.
Unlicensed Medicines Supplies
A supply gap calls for a wider search. Through our European and international supplier network, we explore sourcing options for the medicines your organisation needs.

When supply becomes a challenge
We help professional partners explore supply options beyond their usual sources. Your product requirements and destination guide every enquiry.
When a medicine is temporarily unavailable through your usual channels, we explore other sources within our network.
For medicines that are not routinely available in your market or have been discontinued there, we review international sourcing possibilities.
Tell us the medicine, quantity and required delivery date so we can assess availability and discuss transport options with you.
Each enquiry is assessed against product availability and the regulatory requirements applicable to the destination country.
What we clarify together
Product name or active ingredient, strength, dosage form and pack size help define the request for the intended market.
We clarify the product information and supply documents needed for your enquiry, including language requirements.
We discuss the required timing and appropriate shipping conditions, including temperature requirements where relevant.
From enquiry to delivery
We clarify the options with you before agreeing an order. Availability, documentation and delivery arrangements are considered together.
Send the product specification, quantity and destination. Add the supply situation and timing if these are relevant to your request.
We use our network to explore suitable sources and clarify the requirements for the product and destination.
We discuss the available options, documents, commercial terms and expected timing with you.
Delivery is organised according to the agreed terms and the product’s requirements.
Logistics
Together with a specialised logistics partner, we offer worldwide transport and shipping logistics for medicines, with a particular focus on cold chain and temperature-controlled transport.
We organise temperature-controlled transport aligned with your medicines’ requirements, including cold-chain shipments.
We handle customs declarations for your international shipments and coordinate the required documentation with you.
From shipping arrangements to international delivery, we coordinate transport routes and schedules to match your requirements.
Before your enquiry
ADVIPHA explores international sourcing options when a medicine is affected by a shortage or is not yet, or no longer, available in the destination country. Each enquiry is reviewed against the product requirements, available sources and applicable regulatory framework.
Supply depends on product availability and the requirements for the product and destination. ADVIPHA clarifies sourcing options, documentation, timing and shipping conditions with you before an order is agreed.
Tell us about your supply need
Share the product and destination, and add the supply situation if helpful. You can review the email draft before sending it to our team.
Review the text, then open your email application and send the enquiry there.