Quality
Quality at every step.
Responsible pharmaceutical supply depends on care at every stage. Our quality management guides how we source, handle and deliver medicines.
Our quality approach
Qualified supply partners
Careful supplier selection and regular evaluation support a reliable supply chain.
Documented processes
Defined procedures, staff training and traceable records support consistent quality.
Controlled storage & transport
Storage and shipping conditions follow product requirements, including temperature control where needed.
Cold chain & worldwide logistics
Together with a specialised logistics partner, we organise worldwide shipping, with a focus on cold chain, temperature-controlled transport and customs declarations.
Training & continuous improvement
Regular staff training, internal reviews and audits help us evaluate and improve our quality management.
Complaints, recalls & product safety
Defined procedures guide our handling of quality complaints, recalls and suspected falsifications, including escalation to the responsible parties.
Authorisations & documentation
Our wholesale distribution authorisation in German and English and the EudraGMDP register record are available to view and download on our certificates page. The GDP certificate will be added once available.
Certificates & authorisationsQuality questions or feedback?
For quality questions, product complaints or suggestions about our processes, please contact our team.